Responsible Gaming
at 7bdetbd

7bdetbd was built on the belief that online betting and casino entertainment should be a source of fun — not financial stress or personal hardship. We serve players across Bangladesh, from Dhaka and Chittagong to Sylhet, Khulna, and Rajshahi, and we recognise that our platform carries a responsibility to every one of them.

Responsible gaming is not a compliance checkbox at 7bdetbd — it is a core operating principle. Every feature of our platform is designed with player wellbeing in mind. Our responsible gaming programme provides practical tools that put control firmly in the hands of each player, and our support team is trained to identify and respond to signs of problem gambling with sensitivity and professionalism.

We are committed to maintaining a safe, fair, and transparent environment. That means we do not target advertising at vulnerable players, we do not offer inducements specifically designed to chase losses, and we actively monitor account behaviour for patterns that suggest a player may be experiencing difficulties.

If at any point you feel that gambling is no longer enjoyable, or that it is causing problems in your daily life, we urge you to use the tools described on this page or to contact our support team immediately. Help is always available, and every request is handled with complete discretion.

7bdetbd operates a strict 18+ only policy. No person under the age of 18 is permitted to register an account, make a deposit, place a bet, or claim any bonus or promotional offer on the 7bdetbd platform. This policy applies to all players regardless of location within Bangladesh.

How We Verify Age

All players are required to confirm their date of birth during the registration process. In addition, 7bdetbd may request documentary proof of age at any time — particularly before processing a withdrawal or when account activity indicates a potential age concern. Accepted documents include Bangladesh National Identity Cards (NID), passports, and birth certificates.

Where we have reasonable grounds to suspect that a player is under the age of 18, the account will be suspended immediately pending verification. Any funds deposited during the suspension period will be returned, but any winnings generated during that period may be voided pending investigation.

Protecting Minors

We strongly encourage parents and guardians to use parental control software to prevent minors from accessing online gambling platforms. If you share a device with a minor, ensure that your 7bdetbd account credentials are not accessible to them and always log out after each session.

7bdetbd provides a comprehensive set of player protection tools that you can access and configure at any time through your account settings or by contacting our support team. All tools are free to use, take effect without delay when used to restrict your activity, and are designed to give you meaningful, practical control over your gambling behaviour.

One of the most effective ways to ensure that gambling remains within your means is to set a deposit limit on your 7bdetbd account before you begin playing. A deposit limit caps the total amount you can add to your account over a defined period, regardless of the payment method used — whether that is bKash, Nagad, Rocket, Upay, or a bank card.

How to Set a Deposit Limit

You can set or adjust a deposit limit at any time by logging into your 7bdetbd account and navigating to the Responsible Gaming section of your account settings, or by contacting our support team directly via the email address in the footer. When setting a limit, you can choose from the following intervals:

• Daily limit: The maximum total amount (in ৳) you can deposit in any single 24-hour period.
• Weekly limit: The maximum total amount you can deposit across any rolling 7-day period.
• Monthly limit: The maximum total amount you can deposit across any rolling 30-day period.

How Limit Changes Work

To protect players from impulsive decisions, 7bdetbd applies the following rules when you request a change to your deposit limit:

• Reducing a limit: Takes effect immediately. If you lower your daily limit from ৳10,000 to ৳5,000, the new limit applies to your very next deposit attempt.
• Increasing a limit: Subject to a mandatory 24-hour cooling-off period before the higher limit becomes active. This gives you time to reconsider whether an increase is genuinely in your best interest.
• Removing a limit entirely: Treated the same as an increase — a 24-hour review period applies before the limit is lifted.

If you feel you need a short break from gambling but are not ready to commit to a longer self-exclusion period, the 7bdetbd time-out feature is the right tool. A time-out temporarily suspends your account for a period of your choosing, during which you cannot log in, deposit, place bets, or claim bonuses.

Available Time-Out Periods

• 24-hour time-out: A one-day break, ideal if you have had a losing session and want to step away before making further decisions.
• 7-day time-out: A week-long break, suitable if you feel you have been playing more frequently than intended.
• 30-day time-out: A month-long cooling-off period, recommended if you are experiencing stress related to gambling or are concerned about your spending patterns.

What Happens During a Time-Out

When a time-out is active on your 7bdetbd account, the following restrictions apply without exception:

• You cannot log in to your account via any device or browser.
• All deposits via bKash, Nagad, Rocket, Upay, and all other payment methods are blocked.
• No bets can be placed on sports events, live casino tables, or slot games.
• Marketing emails and promotional notifications are suspended for the duration of the time-out.
• Any pending withdrawals will continue to be processed normally during the time-out period.

At the end of the time-out period, your account will be automatically reactivated. You will not receive any promotional communication specifically encouraging you to return to playing immediately after a time-out ends.

How to Activate a Time-Out

Contact our support team at the email address in the footer and clearly state that you wish to activate a time-out, specifying the duration you require. Our team will confirm the activation within one business day. Time-out requests cannot be reversed once active — the full chosen period must elapse before your account is reactivated.

Self-exclusion is the most comprehensive player-protection tool available at 7bdetbd. It is designed for players who feel that gambling has become, or is at risk of becoming, a significant problem in their lives. By self-excluding, you formally request that 7bdetbd block your access to the platform entirely for a defined minimum period or permanently.

Self-Exclusion Period Options

• 6-month self-exclusion: Your account is closed for a minimum of six months. No access, deposits, or betting activity is possible during this period.
• 1-year self-exclusion: A full twelve-month closure of your 7bdetbd account.
• 5-year self-exclusion: An extended five-year closure, recommended for players who feel their gambling problem is severe.
• Permanent self-exclusion: Irrevocable closure of your 7bdetbd account with no possibility of reinstatement. This option is available for players who decide they do not wish to gamble online again.

What Happens When You Self-Exclude

• Your 7bdetbd account is immediately suspended and you are logged out of all active sessions.
• All marketing communications are permanently stopped for the duration of the exclusion.
• Any remaining balance in your account will be returned to you via your most recently used payment method (bKash, Nagad, Rocket, etc.) within 5 business days.
• Our team will make every reasonable effort to ensure you cannot create a new account during the exclusion period.

How to Request Self-Exclusion

Send an email to our support team at the address in the footer with the subject line "Self-Exclusion Request". In your email, state your registered username or email address, the exclusion period you are requesting, and any additional context you wish to share. Our team will process your request within 24 hours and send you a confirmation once your account has been suspended.

Problem gambling can develop gradually and is often difficult to recognise from the inside. The following are common warning signs that gambling may be moving from entertainment into something more serious. If several of these apply to you, we strongly encourage you to use one of the tools described above or to seek support.

Recognising that gambling has become a problem is a significant and courageous step. 7bdetbd is committed to supporting any player who reaches out, and we will never make that process difficult or discouraging. There are several ways to get help, both through our platform and through independent support resources.

Contact 7bdetbd Responsible Gaming Support

Our dedicated responsible gaming team can be reached by email at the address listed in the footer of this site. Please use the subject line "Responsible Gaming" when reaching out so your message is directed to the appropriate team immediately. We aim to respond to all responsible gaming enquiries within 24 hours. All communications are handled in strict confidence.

Our team can assist you with activating any of the player protection tools described on this page — including deposit limits, time-out, and self-exclusion — and can provide guidance on next steps if you feel your gambling is out of control. We will never try to persuade you out of using these tools.

Talking to Someone You Trust

Sometimes the most effective first step is simply talking to a trusted friend or family member about what you are experiencing. Problem gambling thrives in secrecy. Opening up to someone close to you can reduce the isolation that often makes the problem worse, and a trusted person can help you stay accountable as you work to regain control.

Professional Counselling

For players who feel they need professional support beyond what 7bdetbd can provide, we encourage you to seek counselling from a qualified mental health professional with experience in gambling-related issues. Speaking to a professional does not mean the situation is beyond help — it means you are taking your wellbeing seriously. Many counsellors in Dhaka, Chittagong, and other major cities across Bangladesh offer sessions in person or via phone.

Practical Steps You Can Take Right Now

• Log in to your 7bdetbd account and activate a deposit limit or time-out from your account settings.
• Email our support team to request self-exclusion if you feel a longer break is needed.
• Opt out of all marketing communications so you are not reminded of promotions or bonuses.
• Remove saved payment methods (bKash, Nagad, Rocket) from your account to reduce friction around depositing.
• Talk to someone you trust about what you are going through.
• Consider speaking to a professional counsellor who can provide structured support.